Nomado Car Rental NZ

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Picking up your Nomado rental car

A quick guide to what to bring, where to go, and what to expect when you collect your car in Auckland or Christchurch.

We want you on the road as fast as possible. Most pickups take 10–15 minutes — bring the right documents and you'll be driving away in no time. This page covers exactly what you need.

Step 1 — Bring the right documents

Every driver must bring their original full licence held for at least 12 months. Overseas drivers must also present their passport and, if required by New Zealand law, an approved English translation or International Driving Permit alongside the original licence. Bring the payment card used for the booking and your Nomado confirmation. Additional drivers must be approved and recorded before driving.

Step 2 — Get to the depot

Free airport transport is included. Nomado will arrange the transport method and provide collection instructions before arrival. The journey to our Auckland depot at 19 Tironui Road, Takanini and our Christchurch depot at 305 Marshs Road, Hornby South is around 15–20 minutes from the relevant airport depending on traffic. We do not operate airport depots. Normal collection and return hours are 9am–5pm. Collections or returns between 7–9am or 5–7pm require advance arrangement and cost $50 per collection or return. Other times are subject to separate agreement, availability and an agreed fee.

Step 3 — Sign and inspect

Our team will run through the rental agreement, confirm your dates and any extras, and take your credit card details. Then we'll walk around the car together, note any existing marks on the inspection sheet, and hand over the keys. Take photos for your own records — we encourage it.

Step 4 — Drive away

Keep your copy of the rental agreement in the car. Save our 24/7 roadside number in your phone. And remember — in NZ we drive on the left.

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Frequently asked questions

What do I need to bring to pick up my rental car?+

Each driver's original valid full licence, the payment card used for the booking and your confirmation. Overseas drivers must also bring their passport and, where required by New Zealand law, an approved English translation or International Driving Permit alongside the original licence.

How long does pickup take?+

Typically 10–15 minutes. We pre-prep your paperwork so you sign, do a quick vehicle walk-around, and drive away.

Is there free transport from the airport?+

Yes. Free airport transport is included. Nomado will arrange the transport method and provide collection instructions before arrival. We do not have airport depots; both depots are around 15–20 minutes from their airport depending on traffic.

Can someone else pick the car up for me?+

Only if they're listed as an additional driver on the booking and present at pickup with their own licence.