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What's included in your Nomado rental, what the excess is, and how to reduce it. No fine print.
Insurance is where most NZ rental companies hide their real prices. We don't. Basic insurance is included in every Nomado rental. Premium insurance costs $15 per rental day and reduces the excess for covered damage from $3,000 to $500.
Standard vehicle insurance is included, with a $3,000 excess per separate incident for covered loss or damage. The insurer, scope of vehicle and third-party property cover, limits, conditions and material exclusions are supplied with your Rental Agreement before you accept the cover.
Premium costs $15 per rental day and reduces the excess for covered damage to $500 per separate incident. It must be selected and paid before collection for the whole hire. The same selected excess applies to covered windscreen and tyre damage and single-vehicle accidents. Driver-related call-out costs are separate and are not covered by Premium.
Single-vehicle accidents are subject to the applicable excess where the incident is covered and no exclusion applies. If an exclusion applies, the full cost may be charged and can exceed the excess.
The excess limit and Premium reduction do not protect against loss caused by unauthorised or unlicensed driving; impairment; deliberate or reckless conduct; prohibited roads or off-road use; unlawful use, racing or overloading; wrong fuel; water immersion; failure to secure the car or keys; or avoidable damage caused by continuing to drive. Personal belongings and personal travel costs are not covered. Fuel, fines, cleaning, lost keys and driver-related call-outs are separate charges.
If you're in an incident, call our 24/7 number first — we'll talk you through it. Call 111 if anyone is injured or in danger, notify NZ Police where the law requires it (105 for non-emergencies), and report any theft of or from the car to Police. Photograph the scene, exchange details with anyone involved, and don't admit fault on the spot.
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Yes — basic insurance is included on every Nomado rental with a $3,000 excess. Premium insurance costs $15 per rental day and reduces the excess for covered damage to $500.
$3,000 on basic insurance. Premium insurance costs $15 per rental day and reduces the excess for covered damage to $500.
The same selected excess applies to covered windscreen and tyre damage and single-vehicle accidents. Roadside attendance for a flat tyre is a separate service charge and is not covered by Premium. Exclusions still apply.
Some premium credit cards include rental car cover — check with your issuer. Our standard insurance still applies; the credit card cover can refund the excess if you're charged.
Cover excludes loss caused by unauthorised or unlicensed driving; impairment; deliberate or reckless conduct; prohibited roads or off-road use; unlawful use, racing or overloading; wrong fuel; water immersion; failure to secure the car or keys; and avoidable damage caused by continuing to drive. Fuel, fines, cleaning, lost keys and driver-related call-outs are separate excluded charges.